Dh888's Terms and Conditions

01 Introduction & Acknowledgement

Dh888 (hereinafter referred to as the "Platform" or "we") is a licensed online gaming service provider. By accessing or using dh888 through its website, mobile app, or any other channel, you are deemed to have fully accepted these Terms and Conditions.

This document has been prepared in accordance with applicable laws in Bangladesh and international gaming regulations. If you disagree with any of these terms, please refrain from using our Platform.

02 Eligibility & Registration

The following eligibility requirements must be met to open an account and use the gaming services on dh888:

• You must be at least 18 years of age.
• You do not reside in a country or region where online gaming is prohibited by law.
• All information provided at registration must be truthful, accurate, and up to date.
• You are of sound mind and capable of making your own decisions.
• You are not an employee of dh888 or a member of an employee's family.

During registration, you must provide a valid email address, mobile number, and accurate personal information. dh888 reserves the right to close any account created with false details at any time, and any deposited funds may be forfeited.

As part of our KYC (Know Your Customer) verification process, we may request a copy of your National ID, passport, or other government-issued identification. This helps ensure the security of your account.

03 Account Management

Each user is permitted to hold only one account. If multiple accounts are found under the same individual, all accounts will be closed and the associated balances may be forfeited.

It is your responsibility to keep your account password and login credentials completely confidential. Sharing this information with any third party is prohibited. If you notice any unauthorized access or suspicious activity on your account, notify our support team immediately.

• Change your password regularly and always use a strong password.
• Exercise caution when logging in over public Wi-Fi.
• Do not leave your device unattended without logging out.
• Keep two-factor authentication (2FA) enabled at all times.

Transferring or selling your account is strictly prohibited. Placing bets or playing games on behalf of another person is also not permitted.

04 Deposits & Withdrawals

Deposits and withdrawals on dh888 are easy via bKash, Nagad, and Rocket. All transactions are secured with SSL encryption.

For deposits:

• Minimum deposit: BDT 50.
• Maximum deposit is subject to daily limits.
• Deposits are generally credited to your account instantly.
• No additional charges apply to deposits.

For withdrawals:

• Minimum withdrawal: BDT 200.
• Withdrawals are typically processed within 5–15 minutes.
• KYC verification must be completed before making a withdrawal.
• Additional verification may be required for unusual transactions.
• Wagering requirements must be fulfilled before withdrawing any winnings derived from a bonus.

05 Bonuses & Promotions

Dh888 regularly offers various bonuses and promotions. Each offer carries its own terms and conditions, which Promotions page as specified.

The following general rules apply to all bonuses:

• Each bonus offer comes with specific wagering requirements.
• Wagering requirements must be met within the specified time frame after a bonus is claimed.
• Each bonus may only be used once, unless otherwise stated.
• Bonus funds cannot be withdrawn directly.
• Any suspected bonus abuse or fraud will result in the account being placed under investigation.
• Restrictions apply to bonus claims made from the same device or IP address.

Dh888 reserves the right to modify, suspend, or cancel any bonus offer at any time. If you have questions about a bonus offer, please contact our support team.

06 Gaming Rules

All games available on dh888 — casino, slots, fish games, and betting — are operated through third-party providers, and every game is RNG (Random Number Generator) certified.

• If a technical error occurs during a game, the affected round may be voided.
• Dh888 is not liable for game outcomes affected by network disconnection.
• Game rules and payout rates are subject to change at any time.
• For Sports Betting, if a match is cancelled, the stake will be refunded to the player.
• In Live Dealer games, the dealer's decision is considered final.

Dh888 does not predetermine the outcome of any game. All games are conducted fairly and transparently. In the event of any game-related dispute, server logs will serve as the final and binding evidence.

07 Prohibited Activities

• Opening or operating multiple accounts.
• Using a false or fake identity.
• Strategic betting aimed at abusing bonuses.
• Attempting to hack the platform's software or games.
• Using automated bots or scripts to play.
• Money laundering or transactions involving illegal funds.
• Fraudulent activity against other users.
• Chargeback fraud or payment fraud.

Dh888 automatically monitors for suspicious activity. We reserve the right to take legal action in the event of any violation.

08 Privacy & Data

Protecting your personal information is our priority. For details on how we collect, use, and store your data, please refer to our Privacy Policy as outlined.

• Your information is never sold to third parties.
• User information may only be shared with authorities where legally required.
• Cookies and tracking technologies are used to improve the user experience.
• You can update your information at any time.

09 Responsible Gaming

Dh888 believes gaming is a form of entertainment, not a means of making money. We encourage all players to game responsibly.

• Never bet more than you can afford to lose.
• Avoid chasing losses with larger bets.
• Use deposit limits or cooling-off periods whenever needed.
• Seek help if you notice signs of gaming addiction.

To learn more about Responsible Gaming, visit our Responsible Gaming page Please read it. Contact our support team for self-exclusion or to set limits.

10 Account Closure & Suspension

You may request to close your account at any time. Any existing balance will be available for withdrawal, but active bonuses will be forfeited.

Dh888 may suspend or terminate an account for any of the following reasons:

• Violation of these Terms and Conditions.
• Fraud or suspicious activity.
• Providing false information on your account.
• Instructions from a court or regulatory authority.
• Extended inactivity (more than 12 months).

11 Limitation of Liability

Dh888 is not liable for the following:

• Game interruptions caused by internet connectivity or device-related issues.
• Transaction delays caused by third-party payment gateways.
• Game unavailability during unplanned server maintenance.
• Unauthorized account access resulting from user negligence.

That said, we always strive to keep the platform running smoothly and to resolve any issues as quickly as possible.

12 Changes to Terms & Legal Matters

Dh888 may update these Terms and Conditions at any time. Users will be notified of significant changes via email or through the Platform. Continued use of the Platform after any changes constitutes acceptance of the updated terms.

Any dispute relating to these Terms and Conditions will first be addressed through direct discussion. If no resolution is reached through discussion, the matter will be settled through mediation in accordance with applicable law.